After-sales Services

Our Company has always persisted in the tenet of “getting victory with innovation, and realizing further development with power”, promoted product sales, selected and dispatched personnel with relatively good ideas and qualifications to form special teams to provide the most perfect after-sales services for customers:

1. Professional sales engineers provide users with integration design plans, and help users consult and solve the problems related to the utilization of speed reducers;

2. Full-time after-sales service personnel assist users with the matching installation and debugging of products and mainframe;

3. Publicize to users the matters related to the use performance and maintenance & care of products;

4. The Company has sufficient spare parts in stock, and could ensure the timely maintenance and reconditioning of users’ equipment;

5. Consult or visit users’ use situations, make related records and feed back the information to related departments;

6. Service principle: Restore users’ production at the quickest speed.